Privacy policy

 

At Rosette ("we," "us," or "our"), accessible from [rosettegame.online], we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website and purchase digital products, including Steam Gift Cards and game keys.

1. Information We Collect

We collect personal information that you voluntarily provide to us when registering on the website, expressing an interest in obtaining information about us or our products, or otherwise contacting us.

  • Personal Information Provided by You: We collect names, email addresses, billing addresses, and contact preferences.

  • Payment Data: All payment data is handled securely by our third-party payment processors (e.g., Shopify Payments, PayPal, Stripe). We do not store your full credit card numbers on our servers.

  • Automatically Collected Information: When you visit, use, or navigate the site, we automatically collect certain information such as your IP address, browser and device characteristics, operating system, language preferences, and referring URLs. This information is primarily needed to maintain the security and operation of our site, particularly for fraud prevention.

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

  • To Fulfill and Manage Your Orders: We use your information to process payments, deliver digital codes (Steam Gift Cards) instantly to your email, and manage order history.

  • To Protect Our Website and Prevent Fraud: Due to the nature of digital gift cards, we actively use IP addresses, billing information, and behavioral data as part of our efforts to keep our website safe and secure, and to prevent fraudulent purchases and unauthorized transactions.

  • To Provide Customer Support: We use your email and order details to respond to inquiries, troubleshoot issues, and provide after-sales support.

  • To Send Administrative Information: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.

3. How We Share Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

  • Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors who perform services for us or on our behalf and require access to such information to do that work. Examples include: Shopify (our e-commerce platform host), payment processors, and email delivery services (for sending digital codes).

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. These technologies help us keep you signed in, understand how you interact with our website, and optimize our advertising campaigns. You can adjust your browser settings to refuse cookies, though this may limit your ability to use certain features of our store.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

6. Your Privacy Rights

Depending on your location (such as the EEA, UK, or California), you may have certain rights regarding your personal information: 

  • The right to request access and obtain a copy of your personal information.

  • The right to request rectification or erasure of your personal information.

  • The right to restrict the processing of your personal information.

  • The right to data portability.

To make such a request, please contact us using the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

7. Updates to This Notice

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.