Refund policy

 

 

Digital gift cards are final once the code has been revealed. Like cash, a revealed code has full value, so we can't accept returns once it's been viewed or used.

If a card you receive doesn't work or wasn't activated correctly, we'll replace it. Just contact us within 7 days of your purchase and we'll investigate.

If your order is delayed or doesn't arrive, we'll either resend it or issue a full refund.

If we make a mistake (wrong card, wrong amount), we make it right.


When we issue a replacement or refund

Defective or unused/inactive gift cardsIf a card you purchased doesn't activate, can't be redeemed, or has issues that prevent it from working on its intended platform:

 

Contact us within 7 days of your purchase at web: rosettegame.online

Include your order number and the gift card code you're having trouble with

Our team will investigate with our supplier to confirm the card was inactive at the time of delivery — most cases are resolved within 24-48 hours

If the card is confirmed defective, we'll send you a replacement card at no additional cost. If a replacement isn't possible, we'll issue a refund to your original payment method.

Conditions:
  • The card must not have been redeemed or used on the intended platform
  • The card must not have been shared, posted, or attempted on unauthorized third-party platforms (see exclusions below)
Our commitment - our service has built a reputation as a trusted U.S. supplier of digital gift cards through years of focus on authentic products and responsive support. We sell only genuine cards sourced from authorized suppliers. We're committed to standing behind every order — and to being transparent when things go wrong.Thank you for trusting us with your gift card purchases.